Frequently Asked questions
Can I return or exchange an item?
We currently do not offer returns or exchanges on orders. For quality and safety purposes, we do not resell any shipped products. All sold items are considered final.
Sales of items are irrevocable and may not be charged back. The customer will be subjected to being placed on our no-sell list.
Where do you ship to?
We ship to customers anywhere in the United States and will expand soon. Stay tuned for exciting updates!
When will my order ship?
We strive to ship your order within 24 hours of placement. However, the processing of orders can take up to 2-3 business days due to high order volumes. If you placed the order around the holidays or during the weekend, the processing might take a little bit longer. But don’t worry! We’ll send you a shipping confirmation email with the tracking number so you can keep tabs on your order.
Can I expedite my shipping?
Yes, you may! You’ll have various shipping options at checkout, from standard to expedited.
How much does shipping cost?
Shipping costs vary based on your located and chosen shipping option. You can see the shipping costs at checkout. You can also avail of our free economy shipping on domestic orders of $100 and above.
Where else can I buy N1CE products?
Currently, our products are only available on our website. Be the first to know about our new releases and retail partners by signing up for our email and text alerts.
Where does N1CE manufacture its dietary supplements?
We manufacture and formulate all our dietary supplements in the United States, using top-quality, globally sourced ingredients. Our products adhere to the highest standards and are manufactured in NSF and GMP-certified facilities. GMP stands for “Good Manufacturing Practices” - an assurance that our facilities comply with the FDA’s strictest requirements for supplement manufacturing.
What is the shelf life of N1CE dietary supplements?
Shelf life varies based on our products' proprietary ingredients, although most of our supplements have a 24-month to 3-year shelf-life.
Can I give N1CE dietary supplements to my children?
N1CE dietary supplements are formulated for adult use only. Our products are not for use by or sale to persons under 18 years old.
Our website and the products available herein are not intended to provide medical information. They do not claim to cure, treat, or prevent any disease or illness. Please speak to your healthcare provider about any health concerns.
Where can I reach out for press?
For press inquiries, please reach us at firstname.lastname@example.org. Our customer service hours are Monday through Friday, 9 am to 6 pm PST.